FAQ's Page
Store Locations and Hours
Pickups and Walk-ins
Sending Flowers
- How to Design a Bouquet into your vase?
- My flowers are wilting! What should I do?
- Where do our flowers come from?
- Can I edit my order once it is placed?
- Do you offer same-day delivery in Chicago?
- Do you offer same-day delivery in Milwaukee?
Delivery Inquiries
- Can I pay for a delivery window?
- Where do you deliver flowers to?
- Can I send flowers to hospitals, colleges, or funeral homes?
- What is the delivery fee?
- Delivery to Schools
- When will you deliver my flowers?
Shipping
- How does shipping work?
- Where can you ship my order to?
- When do I need to order my flowers for them to arrive on time?
- How can I track my delivery?
- Will I be notified when the flowers are delivered?
- What shipping carriers do you use?
Plant Care
- General Plant Care Tips
- Jade Care
- Fern Care
- Orchid Care
- Azalea Care
- My plant is not doing well. Can you help?
Weddings
Events
Subscriptions
- What is your Flowers for Dreams Subscription Program?
- The Artisan Subscription
- Do-It Yourself Subscription
- How am I billed for Subscriptions?
- Can I pause or edit my subscription?
- Can I change the recipient address of my delivery?
Charities
Mother's Day
- Mother's Day Retail Hours
- Mother's Day Pick Up Hours
- When should I place my order by for Mother's day (Local delivery)?
- When should I place my order by for Mother's day (Pick Up)?
- When should I order by for a Mother's Day delivery (Shipping)?
- Can I buy flowers on Mother's Day if I didn't order ahead?