We'll do everything on our end to find the safest, most secure location to deliver the flowers whether it is a school, home, apartment/condo or office. For each order, we require the recipient's contact information, as we may reach out to them directly in circumstances where we're having trouble locating a suitable place to leave the flowers.
If our courier determines that there is not a suitable place to leave the flowers, they will return them to our shop and any redelivery will incur a $20 fee. To ensure a successful delivery, it is very important to ensure your recipient will be available or we ask that you please provide as much information as possible about your delivery (suite number, company name, school name or store name) when placing your order.
If you have any additional information to ensure a successful delivery please reach out to us at 312.620.1410 or firstname.lastname@example.org.