We'll do everything on our end to find the safest, most secure location for the flowers whether it is a school, home, apartment or office. We ask for the recipient's contact information, as we may reach out to them directly in extreme circumstances where we're having trouble locating a safe place to leave the flowers.
If our our courier determines that there is not a safe place to leave the flowers, they will return them to our shop and any redelivery will incur a $20 fee. To ensure a successful delivery, please be sure to provide as much information as possible about your delivery (suite number, company name, school name, or store name) at purchase.
If you have any additional information to complete a successful delivery please reach out to us at 312-620-1410 or firstname.lastname@example.org.